Shipping & Handling
Processing:
Like a writer perfecting their prose, we take the time to process each order with the utmost care. Within 7-10 business days, your order will be prepared for shipment. We understand the anticipation that comes with waiting for your purchase, and we strive to have your order ready as soon as possible.
Shipping:
Once your order has been carefully packaged, it will embark on its journey to your doorstep. Like a traveler exploring new horizons, your package will make its way to you within 6-8 business days after it has been shipped. Please note that due to the current nationwide shortage of staff, there may be delays in the tracking numbers being updated in the USPS system and physical shipment of packages. We kindly ask for your patience and understanding during this time.
Free Shipping:
Just as a painter adds the final brushstrokes to their canvas, we offer free shipping as the finishing touch to your shopping experience. For domestic orders within the United States, we provide free shipping on orders of $75 or more. It's our way of expressing gratitude for your support and loyalty.
For our international customers, we extend the same gesture of appreciation. Enjoy free shipping on orders of $99 or more. However, please note that international orders may take up to a month or longer to be received due to overseas shipping processes. Regular first-class shipping internationally does not include tracking numbers after it has left the United States. If you prefer a faster and more secure shipping option, we recommend selecting priority shipping, which includes tracking numbers.
Tracking:
Tracking your package is like following the footsteps of a mysterious traveler, a journey filled with anticipation and excitement. To embark on this adventure, simply visit the enchanting realm of usps.com or call their esteemed customer service number at 1 (800)-275-8777. There, you will uncover the secrets of your package's whereabouts, as if deciphering a cryptic code.
Once your order has been fulfilled, a precious tracking number will be bestowed upon you, delivered to the sanctuary of your email. This sacred number holds the key to unlocking the mysteries of your package's journey. However, do allow the passage of 24-72 hours for this ethereal information to be updated into the USPS system, as even the most enchanting of journeys require time to manifest.
Delivery | Missing Packages:
When the time of delivery approaches, it is of utmost importance that you, dear patron, grace the presence of your package's arrival. By doing so, you ensure the protection of your precious cargo, guarding against the misfortunes of theft or misplacement. For we, the purveyors of these treasures, cannot be held accountable for packages that have been lost or stolen, as the realm of fate is beyond our control.
Should you find yourself in the unfortunate predicament of providing an incorrect address, fear not, for there is still hope. Reach out to the esteemed USPS directly, beseeching their assistance in rerouting your package(s). They possess the power to guide your package back onto the path of its intended destination, a beacon of light amidst the shadows of uncertainty.
While we strive for perfection in every aspect of our offerings, we acknowledge that sometimes, unforeseen circumstances may arise. If, by chance, you receive a damaged item, we implore you to reach out to us at raneydayzestore@gmail.com. In your correspondence, kindly provide us with adequate photographic proof of the damaged product(s). Rest assured, our discerning eyes will evaluate the issue with the utmost care and consideration.
If your claim is accepted, an email will be sent to the address provided in your initial inquiry. This missive will illuminate the path forward, guiding you through the replacement process. Just as a skilled artist restores a masterpiece, we will ensure that your damaged item is replaced with the same level of artistry and attention to detail.
Returns | Exchanges:
Although returns or exchanges are not currently accommodated, our commitment to your satisfaction remains unwavering. Our dedication to delivering top-tier service transcends mere transactions, as we endeavor to offer this option in the future. We aim to curate an enchanting experience akin to the allure of our products.
Thank you for choosing Raney Dayze, where exquisite merchandise and unparalleled service converge. We invite you to explore our collection and immerse yourself in a world of luxury and refinement. Indulge your senses, elevate your spirit, and embrace the extraordinary.